Date | Task | Added by | Assigned to | Expected done | Level | Status | Location | Type |
2024-05-27 |
Dome 1 did not close (despite clouds) |
Hans Kjeldsen, AU |
Mads |
2024-05-28 |
Important |
Being handled |
MtKent |
None |
2022-02-01 |
Move all code to git |
Mads |
Mads |
2022-05-01 |
Important |
Being handled |
MtKent |
Offline |
2025-04-29 |
Previously, I activated the shutdown for the telescope because connection to software and I couldn't acces the observer page. Now the observer page is backup and I can see that the telescope has not shutdown. Since morning is approaching someone needs to shutdown the telescope as soon as possible. |
Jonatan Rudrasingam |
|
|
Critical |
Waiting |
Tenerife |
Need confirmation |
2025-01-15 |
Weather data is not being updated (for days now) |
Karsten |
Jack |
|
Critical |
Waiting |
MtKent |
None |
2025-01-09 |
Power failure - Circuit breaker flips (labeled UPS in). See attached image. |
Mads, Rosa (support ast) |
Pere |
2025-01-21 |
Critical |
Waiting |
Tenerife |
Offline |
2025-04-14 |
Clar wether for a number of hours... but no data obtained although we were tracking. probably a software issue with data storage. |
Hans Kjeldsen |
Mads |
|
Urgent |
Waiting |
MtKent |
Offline |
2025-03-23 |
No connection to anything in the FUT dome (again). Breaker switch or something else? You can wait until daytime to fix. |
Karsten |
Jack |
|
Urgent |
Waiting |
MtKent |
None |
2025-01-27 |
Weather data has not updated since yesterday |
Karsten |
Duncan |
|
Urgent |
Waiting |
MtKent |
None |
2025-03-17 |
No connection to anything in the FUT dome! Likely because of no power so perhaps breaker switch needs a turn again?! Please investigate. |
Karsten |
Jack |
|
Urgent |
Waiting |
MtKent |
None |
2025-01-14 |
Telescope is open, but nothing seens to be observed... pointing model problen...? |
Frank Grundahl |
Mads |
|
Urgent |
Waiting |
Tenerife |
None |
2025-04-14 |
Clar weather throughout the night... but no data obtained although we were tracking. probably a software issue with data storage. |
Hans Kjeldsen |
Mads |
|
Urgent |
Waiting |
Tenerife |
Offline |
2025-04-07 |
No observations at the end of the night from 4:30 UTC |
Mads |
Mads |
|
Urgent |
Waiting |
Tenerife |
Offline |
2024-10-30 |
There appears to be a problem with observation of beta Hyi where star seems to be defocused (see attached image). The overview plot of the observation also lacks flux. |
Jonatan Rudrasingam |
|
|
Important |
Waiting |
MtKent |
None |
2025-04-29 |
Connection to software (Monitor, Telescope, Scheduler) was lost around 19:25 UTC. Cannot acces the observer page to check status. |
Jonatan Rudrasingam |
Mads |
|
Important |
Waiting |
Tenerife |
Online |
2024-10-23 |
T1 monitor crashed. This happen after an observed star came under the telescope altitude limit (low object). This appear to be the same problem which happen on 18th October. |
Jonatan Rudrasingam |
Mads |
|
Important |
Waiting |
MtKent |
None |
2016-08-06 |
All warnings, errors and events from the TSI should be inserted into the log and send by e-mail |
Mads |
Mads |
|
Important |
Waiting |
Tenerife |
|
2025-02-03 |
IThe monitor hangs after errors in Astelco that cannot be cleared. This is possibly due to a bad switch, as reported by Pere on Saturday ... I have labeled the importance level to 'Important' since Mads is also contacted via mail.... :-) |
Frank Grundahl |
|
|
Important |
Waiting |
Tenerife |
None |
2024-06-09 |
T2 seems off target… several degrees |
Hans Kjeldsen |
Mads |
|
Important |
Waiting |
all |
None |
2024-10-30 |
There appears to be a problem with observation of beta Hyi where star seems to be defocused (see attached image). The overview plot of the observation also lacks flux. |
Jonatan Rudrasingam |
|
|
Important |
Waiting |
MtKent |
None |
2024-11-21 |
Weather data not updated since about 00:10 local Mount Kent time (15:10 DK time) |
Karsten |
Jack |
|
Important |
Waiting |
MtKent |
None |
2024-06-09 |
The telescope stopped and is now idle. Will email before I close down |
Hans Kjeldsen |
Mads |
|
Important |
Waiting |
MtKent |
None |
2024-10-19 |
3 active commands (3 aktive kommandoer) in the FUT log. Camera controls blocked on the web control panel. Restart of camera and controller without effect. Clear entries in database? Not sure if this happens automatically after some time. Also teach Karsten how to do this. Thanks. |
Karsten |
Mads |
2024-10-21 |
Important |
Waiting |
MtKent |
None |
2025-05-30 |
There are no calibrations after 20250526 - perhaps script is not running. |
Frank |
Mads |
|
Important |
Waiting |
Tenerife |
None |
2024-09-10 |
Looking at the slit-guider image, betaAql was way off the slit and appears de-focused. Watching for several minutes the image seem to update, but without any pointing or focus corrections. |
Frank Grundahl |
Mads |
|
Important |
Waiting |
Tenerife |
None |
2024-06-17 |
At the start of the night the acquisition of the first target (HD109358) failed ~10 times, resulting in many inserted ORs. There seem to be a problem with the pointing model or focus guess. |
Frank Grundahl |
Mads |
|
Important |
Waiting |
Tenerife |
None |
2024-06-23 |
Aquistion gone 'rampage' --- two first targets ok - then a lot of inserts of HD185144 ... apparently not acquired, although it was just observed ... I saw it on the guider... then keeps inserting more ORs of HD185144.... |
Frank Grundahl |
Mads |
|
Important |
Waiting |
Tenerife |
None |
2022-04-20 |
Set up UPS in the FUT to set warning when power is lost |
Jack Soutter |
Jack |
|
Important |
Waiting |
MtKent |
Need confirmation |
2022-06-29 |
Add a pole to building B where we can mount a web camera and the future weather station |
Mads |
Duncan |
|
Important |
Waiting |
MtKent |
Offline |
2025-06-05 |
The observer page for Mt. Kent shows that all is good - but no signal from T2 - guiding is active, but no star in image and no spectrum from T2 |
Frank |
Mads |
|
Time Worthy |
Waiting |
MtKent |
None |
2024-09-29 |
Very few observations during the night - despite good weather - No errors reported. It seems that only one target was observed, with flux. |
Frank Grundahl |
Mads |
|
Time Worthy |
Waiting |
Tenerife |
None |
2015-06-02 |
Add user login for the management pages |
Mads |
Mads |
|
Time Worthy |
Waiting |
Aarhus |
|
2024-10-18 |
Connection to the T1 Monitor was lost around 5:00 local time. Encoder set is no. Overall obs state is 174. Global state is 0. Woke up (around 45 minutes later) and noticed this. Took the watchman shift and activated shutdown. |
Jonatan Rudrasingam |
|
|
Time Worthy |
Waiting |
MtKent |
None |
2024-11-12 |
Connection to the T1 Monitor was lost around 23 local time. Got an error message about "T1 monitor deamon is hanging somewhere". Activated shutdown. |
Jonatan Rudrasingam |
|
|
Time Worthy |
Waiting |
MtKent |
Need confirmation |
2024-07-11 |
I observed two things as watcher... 1. the telescope did not observe any targets for a period of time near the end of the night, although dome was open and weather was OK. 2. 15 minutes later I lost contact to the webpage and could not even see the Watchman-site and in case of emergency therefore no close the telescope (or call.. since info. on actions is on the webside). The webside was active again 15 minutes later and nothing went wrong and I did not needed to perform any actions. |
Hans Kjeldsen, AU |
Mads |
|
Time Worthy |
Waiting |
MtKent |
None |
2022-03-15 |
ThAr controller seems broken |
Frank, Jack, Duncan |
Jack |
2022-04-22 |
Critical |
Done |
MtKent |
|
2023-05-24 |
Slony did not replicate the tel_dome table to Aarhus (central). This made the FUT unusable with no status updates. |
Mads |
Mads |
2023-05-24 |
Critical |
Done |
MtKent |
Offline |
2023-03-27 |
OpenVPN CRL certificate expired |
Mads |
Mads |
2023-04-28 |
Critical |
Done |
Aarhus |
Offline |
2023-01-17 |
The slit motor is stuck - This is a seriously bad issue!!! |
Mads |
Mads |
2023-01-20 |
Critical |
Done |
Tenerife |
Need confirmation |
2022-02-17 |
Reinstall FUT CMOS |
Mads |
Jack |
2022-02-18 |
Critical |
Done |
MtKent |
|
2022-06-13 |
openVPN stopped working... no login to any machines using vpn |
Mads |
Mads |
2022-11-22 |
Critical |
Done |
Aarhus |
|
2022-09-01 |
Telescope slew suddently very fast during tuning process and possibly hit the hardstop rocker. Afterwards it had trouble moving past the rocker |
Mads |
Duncan |
2022-09-07 |
Critical |
Done |
MtKent |
Need confirmation |
2022-07-17 |
Files with weather data does not get updated since 2022-07-16 9:15 local time |
Mads |
Jack |
2022-07-29 |
Critical |
Done |
MtKent |
Offline |
2023-02-23 |
IO on server very slow and builds up over time. Affects both SONG and FUT |
Mads, Rasmus |
Mads |
2023-04-01 |
Critical |
Done |
MtKent |
Offline |
2023-06-28 |
SONG dome 1 did not close correctly (reported closed but could be seen a bit open on web camera) |
Mads |
Jack |
2023-06-29 |
Critical |
Done |
MtKent |
Offline |
2023-01-06 |
Late in the night the spectrograph slit motor reported not stopping. |
Mads |
Mads |
2023-01-06 |
Critical |
Done |
Tenerife |
Online |
2023-09-11 |
Slit guide camera not detectable (usb) |
Mads |
Antonio |
2023-10-04 |
Critical |
Done |
Tenerife |
Online |
2015-05-26 |
template script failed |
Mads |
Mads |
|
Critical |
Done |
Tenerife |
|
2022-02-01 |
Dome 2 reporting garbage characters on the serial line interface |
Mads |
Mads |
2022-03-16 |
Critical |
Done |
MtKent |
|
2023-01-03 |
Boltwood cloud sensor not responding... |
Mads |
Antonio |
2023-01-07 |
Critical |
Done |
Tenerife |
Offline |
2022-11-28 |
Davis weather data not being updated - only sporadic data points |
Mads |
Jack |
2022-11-28 |
Critical |
Done |
MtKent |
Offline |
2023-04-19 |
Electrical testing on site tomorrow - shut down of equipment prior |
Mads |
Mads |
2023-05-25 |
Critical |
Done |
MtKent |
Online |
2023-03-15 |
PWI2 cannot run on tel-com for Telescope 2 - access denied error on screen |
Mads |
Jack |
2023-03-15 |
Critical |
Done |
MtKent |
Offline |
2016-06-05 |
Slony not working |
Mads |
Eric Weiss |
|
Critical |
Done |
Aarhus |
|
2023-02-03 |
Davis weather station data updates only sporadicly with to to an hour between new data |
Mads |
Jack |
2023-02-04 |
Critical |
Done |
MtKent |
Offline |
2022-04-15 |
The slit guider had problems from 22:15 UTC |
Mads |
Mads |
2022-04-15 |
Critical |
Done |
Tenerife |
|
2015-06-10 |
Erics mail server had hardware problems |
Mads |
Eric Weiss |
|
Critical |
Done |
Tenerife |
|
2015-06-15 |
Restart the TSI on the astelco machine to get new license in use. |
Mads |
Mads |
|
Critical |
Done |
Tenerife |
|
2016-06-10 |
Hexapod not always placed correctly after startup... most likely caused by errors or warnings in the startup procedure |
Mads |
Mads |
|
Critical |
Done |
Tenerife |
|
2023-08-14 |
No network connection to SONG or FUT at MtKent since 2:38 UTC |
Mads |
Jack |
2023-10-04 |
Critical |
Done |
MtKent |
Offline |
2022-12-12 |
Power failure at the observatory. A number of issues: main server did not boot up. Later no connection to the weather station board |
Mads |
Mads |
2022-12-12 |
Critical |
Done |
Tenerife |
None |
2022-02-02 |
Comm board to dome 2 |
Mads |
Jack |
2022-02-03 |
Critical |
Done |
MtKent |
|
2022-10-09 |
update of weather-data VERY slow, too slow to allow remote observing. Please fix |
Karsten |
Jack |
2022-10-12 |
Critical |
Done |
MtKent |
None |
2022-06-26 |
Calibration slide motor reports - not stopping - again |
Mads |
Mads |
2022-06-29 |
Critical |
Done |
MtKent |
Need confirmation |
2022-07-17 |
No connection to the FUT system in dome 3. Indicates no power or no network connection to the units in the dome. Maybe the UPS needs power on? |
Mads |
Duncan |
2022-07-19 |
Critical |
Done |
MtKent |
Offline |
2016-10-11 |
SONG postgreSQL database is extremely slow and tenerife data in the central database cannot be used for monitoring the system at the moment. |
Mads |
Eric Weiss |
|
Critical |
Done |
Tenerife |
|
2015-06-10 |
TCI computer not responding is not handled correctly by the monitor |
Mads |
Mads |
|
Critical |
Done |
Tenerife |
|
2015-07-07 |
The monitor hung. related to the tsi on the astelco machine. |
Mads |
Mads |
|
Critical |
Done |
Tenerife |
|
2023-02-28 |
No connection to the FUT site. |
Mads, Rasmus |
Jack |
2023-03-03 |
Critical |
Done |
MtKent |
Offline |
2022-05-04 |
Weather data very unstable and completely failing from 22 local time (to now 2:30 local time). No observations can be executed with either the FUT or SONG without weather data. |
Mads |
Duncan |
2022-05-06 |
Critical |
Done |
MtKent |
|
2024-02-01 |
Thorium Argon lamp controller reporting faults |
Mads |
Mads |
2024-02-07 |
Critical |
Done |
Tenerife |
Offline |
2022-10-07 |
No weather data from the Davis sensor |
Mads |
Jack |
2022-10-10 |
Critical |
Done |
MtKent |
Offline |
2022-06-17 |
Motor 4 (on the calibrations table) reports not stopping and therefore does not run |
Mads |
Duncan |
2022-06-22 |
Critical |
Done |
MtKent |
|
2022-07-13 |
No network connection to MtKent |
Mads |
Mads |
2022-07-15 |
Critical |
Done |
MtKent |
Offline |
2022-04-17 |
Weather data from the DAVIS sensor has not been updated since around 8 o'clock local time (almost 10 hours ago). |
Mads |
Jack |
2022-04-19 |
Critical |
Done |
MtKent |
|
2023-10-06 |
Network issue after electrical tests |
Mads, Jack |
Mads |
2023-10-13 |
Critical |
Done |
MtKent |
Need confirmation |
2023-08-28 |
SONG dome 1 not closed even though it reports to be |
Mads |
Duncan |
2023-09-05 |
Critical |
Done |
MtKent |
Offline |
2022-04-12 |
Lost connection to FUT telescope. Cannot reach computers or web-cam in dome, so either local power or local connection is problem |
Karsten |
Jack |
2022-04-19 |
Critical |
Done |
MtKent |
|
2023-09-13 |
Weather data not updated for about 2 hours now |
Mads |
Jack |
2023-09-14 |
Critical |
Done |
MtKent |
None |
2022-03-21 |
No connection from server to CMOS detector in the spectrograph. On-site check of USB connection needed. |
Mads |
Duncan |
2022-03-24 |
Critical |
Done |
MtKent |
|
2022-03-16 |
PWI4 reporting error when trying to connect to the telescope - Axis 0 communication channel not found. Is the device plugged in and turned on? - |
Mads, Karsten |
Jack |
2022-03-25 |
Critical |
Done |
MtKent |
|
2023-01-24 |
The slit motor is stuck again - This is a seriously bad issue!!! |
Mads |
Mads |
2023-04-14 |
Critical |
Done |
Tenerife |
Offline |
2022-02-21 |
FUT CMOS seems to be connected to a USB2 plug in stead of USB3 after the reinstall. |
Mads |
Jack |
2022-03-15 |
Critical |
Done |
MtKent |
|
2022-05-15 |
New pointing model needed |
Mads |
Mads |
2022-05-16 |
Urgent |
Done |
Tenerife |
|
2022-03-15 |
Tel-com for SONG T2 was too often hanging |
Mads, Jack |
Jack |
2022-04-07 |
Urgent |
Done |
MtKent |
|
2022-02-15 |
Bug - log entry which should be added as task does not get entered. |
Mads |
Mads |
2022-02-15 |
Urgent |
Done |
Aarhus |
|
2022-04-24 |
No Boltwood data since 13 local time. Weather data very unstable lately |
Mads |
Jack |
2022-04-25 |
Urgent |
Done |
MtKent |
|
2015-05-29 |
Free disk space on ss3n1 |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2015-05-31 |
wrong handling of frozen Wind sensor. |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2015-06-12 |
Modify the OR scripts to prevent too much overhead. |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2015-05-28 |
Memory leak in daily calibration daemon |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2015-05-23 |
check update of or status in observing script |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2022-05-13 |
Slony was not replicating from Tenerife to Aarhus. Was hanging on something in relation to the house_hold data (temperatures). |
Mads |
Mads |
2022-05-17 |
Urgent |
Done |
Aarhus |
|
2015-12-01 |
Telescope power error is not acknowledged by monitor |
Mads |
|
|
Urgent |
Done |
Tenerife |
|
2015-08-01 |
Free disk space on ss3n1 scratch |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2015-09-21 |
OR must be stopped if the monitor moves the telescope because of high wind |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2023-03-10 |
Boltwood data is not updated/provided |
Mads |
Jack |
2023-03-15 |
Urgent |
Done |
MtKent |
Need confirmation |
2022-03-16 |
Updated the technical log interface to be more specific and to send out e-mails to defined group according to site |
Mads |
Mads |
2022-03-21 |
Urgent |
Done |
Tenerife |
|
2022-03-21 |
Send mails to list in stead of individual |
Mads |
Mads |
2022-03-21 |
Urgent |
Done |
Aarhus |
|
2022-03-16 |
Web cam one pointing down to the ground. Mount must have come loose because of the ice |
Mads |
Mads |
2022-03-30 |
Urgent |
Done |
Tenerife |
|
2016-02-10 |
Increase the accepted offset between dome and telescope to 10 degrees. Too many power cycles now. |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2023-03-30 |
Door open in Dome 1? |
Mads |
Jack |
2023-03-31 |
Urgent |
Done |
MtKent |
Offline |
2023-03-14 |
The mircowave link to Mt Kent is down. |
Jack Soutter |
Jack |
2023-03-15 |
Urgent |
Done |
MtKent |
None |
2022-02-04 |
SONG webserver upgrade |
Rasmus |
Mads |
2022-05-15 |
Urgent |
Done |
Aarhus |
|
2016-02-19 |
Single spectrum reduction script for RPC client. Callable from python script. |
Mads |
Jens Jessen-Hansen |
|
Urgent |
Done |
Tenerife |
|
2015-12-17 |
Scheduler hangs.... |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2015-09-30 |
FATAL number of clients on database... central |
Mads |
Eric Weiss |
|
Urgent |
Done |
Aarhus |
|
2023-12-04 |
No connection to the FUT dome and everything inside |
Mads |
Jack |
2023-12-05 |
Urgent |
Done |
MtKent |
Offline |
2023-03-19 |
FUT commands from the web interface does not get propogated to MtKent |
Mads |
Rasmus |
2023-03-29 |
Urgent |
Done |
MtKent |
Offline |
2022-06-23 |
Cannot connect to the SONG external web camera |
Mads |
Mads |
2022-07-01 |
Urgent |
Done |
MtKent |
Offline |
2023-02-25 |
Weather station had issues after bad weather. |
Mads |
Mads |
2023-02-25 |
Urgent |
Done |
Tenerife |
Offline |
2023-11-23 |
No connection to the FUT dome, telescope, computers etc |
Mads |
Jack |
2023-11-24 |
Urgent |
Done |
MtKent |
Offline |
2015-11-11 |
Temperature monitor of the 16 sensors stopped working |
Mads |
Mads |
|
Urgent |
Done |
Tenerife |
|
2016-01-29 |
Connection lost to ai51 drive |
Jens Jessen-Hansen |
Eric Weiss |
|
Urgent |
Done |
Aarhus |
|
2015-06-20 |
srf hangs because of vis_plot_generator executed many times |
Mads |
Mads |
|
Urgent |
Done |
Aarhus |
|
2016-08-05 |
Make sure that project_id equal zero is possible from web interface. |
Mads |
Mads |
|
Urgent |
Done |
Aarhus |
|
2016-01-09 |
Send out the content of a log evnt to all SONG members |
Mads |
Mads |
|
Urgent |
Done |
Aarhus |
|
2024-07-29 |
No connection to SONG Tel-Com 1. The telescope control computer is not reachable on the network |
Mads |
Jack |
2024-11-14 |
Urgent |
Done |
MtKent |
Offline |
2023-01-06 |
T1 did not finish homing |
Mads |
Jack |
2023-01-18 |
Urgent |
Done |
MtKent |
Offline |
2023-01-08 |
Saving spectre to disk is slow.... takes about 13-15 seconds in the SaveAsFITS function of the Andor SDK |
Mads |
Mads |
2023-06-29 |
Urgent |
Done |
Tenerife |
Offline |
2023-01-06 |
Calibrations did not finish in time when observations could start |
Mads |
Mads |
2023-01-20 |
Urgent |
Done |
Tenerife |
Offline |
2023-12-12 |
Temperature in spec. room too high |
Frank Grundahl |
Jack |
2024-04-25 |
Urgent |
Done |
MtKent |
None |
2023-10-05 |
Reoccurring electrical instalations check - scheduled power failures |
Mads |
Mads |
2023-10-13 |
Urgent |
Done |
MtKent |
Offline |
2023-10-02 |
No connection to SONG and FUT domes (tel-coms, dome, telescope, webcams etc) |
Mads |
Jack |
2023-10-02 |
Urgent |
Done |
MtKent |
Online |
2023-11-09 |
No connection to dome 2 and the FUT dome |
Mads |
Mads |
2023-11-09 |
Urgent |
Done |
MtKent |
Offline |
2023-08-24 |
UPS battery of SONG UPS is getting low in capacity |
Mads |
Antonio |
2023-11-14 |
Urgent |
Done |
Tenerife |
Need confirmation |
2023-12-09 |
No weather station data since 07:51 UTC |
Mads |
Jack |
2023-12-10 |
Urgent |
Done |
MtKent |
Offline |
2022-05-19 |
Check light from ThAr lamp - It seems there is no light on the ThAr frames again. Could you check that there is light coming from the lamp...... if so, then it likely does not hit the fiber on the calib. table properly |
Frank |
Frank |
2022-07-14 |
Urgent |
Done |
MtKent |
Offline |
2024-02-09 |
No connection to anything in FUT Dome. Perhaps no power? Seem to recall something about a breaker switch separate for the FUT Dome in previous similar situation. I send this on behalf of Mads, who is going on vacation. |
Karsten |
Jack |
2024-02-15 |
Urgent |
Done |
MtKent |
None |
2024-07-23 |
No connection to FUT CMOS detector. I get the error "Could not connect to the camera." for any attempted operation with the camera. Have tried to turn off, wait, and the on again without any effect. Could you try to de- and re-attach the usb connectors and test the usb connection? Let me know when if you need me at the other end for troubleshooting. Thanks |
Karsten |
Mads |
2024-07-29 |
Urgent |
Done |
MtKent |
None |
2024-02-05 |
Guide camera on telescope 1 is not responding correctly. |
Mads |
Jack |
2024-11-14 |
Urgent |
Done |
MtKent |
Online |
2024-05-27 |
No connection to anything in the FUT dome including the dome webcamera. Previous events like this were due to no power to the FUT dome. |
Karsten |
Jack |
2024-11-14 |
Urgent |
Done |
MtKent |
None |
2024-11-12 |
No connection to T1 guide camera |
Mads |
Duncan |
2024-11-14 |
Urgent |
Done |
MtKent |
Online |
2025-05-30 |
Problem with the FITS headers of the RAW files: the slit is listed as -1 and the Camfocus as 1 .... This makes songpipe crash -- something must be wrong with the camera software. |
Frank |
Mads |
2025-06-06 |
Urgent |
Done |
Tenerife |
None |
2025-05-13 |
An error ocurres when the telescope is shutting down "The Error message was: [CONN-ID: 87271] "DRIVES|2:DOME[0]|2;DOME[1]|2;DOME[2]|2:ERR_DeviceError|timeout reading status|2|DOME[0];ERR_DeviceError|timeout reading status|2|DOME[1];ERR_DeviceError|timeout reading status|2|DOME[2],SYSTEM|7:CABINET|7:ERR_PhaseWatcher|Wrong 3-phase seq./undervoltage|5|CABINET;ERR_UPS|Power failure. system running on UPS battery|1|CABINET;ERR_DeviceError|timeout reading status|2|CABINET,AUXILIARY|0::,UNKNOWN|0::"" . This message is repeated and sen via email to the watchmen (Dennis Stello noticed that he received lots of email pr. minute. Neither me or Stello are watchman for tonight). Looking at the observer page the dome state is still open, this is problematic, since the humidity is high. I tried to activate the shutdown, but it didn't help. |
Jonatan Rudrasingam |
Mads |
2025-05-15 |
Urgent |
Done |
Tenerife |
Need confirmation |
2023-07-11 |
Database problems on central |
Mads |
Mads |
2024-09-25 |
Urgent |
Done |
Aarhus |
Online |
2015-07-20 |
Cleaning of scratch on ss3n1 |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2015-09-07 |
Test of Chinese telescope software |
Mads |
Mads |
|
Important |
Done |
ch |
|
2016-03-22 |
Current AsTelOS license will expire on March 31st 2016 |
René |
Frank Grundahl |
|
Important |
Done |
Aarhus |
|
2016-09-18 |
Incorrect system time on servers (srf, sscentral and songhp) |
Rene |
Eric Weiss |
|
Important |
Done |
Aarhus |
|
2015-09-17 |
Add proper motion to calculation of barycentric correction in ccd header |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2023-06-29 |
Bug/spider inside Pre-slit-table |
Mads |
Antonio |
2023-07-03 |
Important |
Done |
Tenerife |
Online |
2022-08-28 |
Outside webcamera images not available? Noticed at 12.52 local Mt. Kent time |
Karsten |
Jack |
2022-08-30 |
Important |
Done |
MtKent |
None |
2023-06-25 |
No observations this night - was in bed early, so did not see... Not sure about the cause: monitor.log reports problems with dome-telescope misalignment , and the or_scheduler.log seems to suggest that the (guide?) camera was not ready. I do not know how to re-start the camera. |
Frank |
Mads |
2023-07-26 |
Important |
Done |
Tenerife |
None |
2022-02-02 |
Ingest data from mid-December to mid-January into SONG Archive (backlog) |
Rasmus |
Rasmus |
2022-02-04 |
Important |
Done |
Aarhus |
|
2023-07-01 |
The star does not hit the slit |
Frank Grundahl |
Mads |
2023-07-05 |
Important |
Done |
Tenerife |
None |
2023-08-01 |
'Monitor Hangs' problem, reported by SMS this morning. |
Frank Grundahl |
Mads |
2023-08-07 |
Important |
Done |
Tenerife |
None |
2023-07-23 |
The observations seem to stop - and T2 guiding image not updated. Seems like and OR that did not finish, and ThAr lamp was not turned of. |
Frank Grundahl |
Mads |
2023-08-07 |
Important |
Done |
MtKent |
None |
2024-03-12 |
T1 guider with new USB extender reports error (ASI_ERROR_TIMEOUT) |
Mads |
Jack |
2024-11-14 |
Important |
Done |
MtKent |
Online |
2022-03-17 |
FUT calibrations does not set a heartbeat flag when executed manually |
Mads |
Mads |
2022-03-18 |
Important |
Done |
Aarhus |
|
2023-10-02 |
There seem to be no connection to the site - sstenerife and the 'obs' pages cannot be contacted. When trying to get the 'Observer' page up an error messageConnection timed out Is the server running on host "dbhub.sstenerife.prv" occurs which says: |
Frank Grundahl |
Mads |
2023-10-03 |
Important |
Done |
Tenerife |
None |
2025-04-29 |
Telescope was shut down during the night using 'Total Shutdown', but in the morning at 08:14 dk time the mirror covers and dome where completely open and pointing at low altitude to the east. |
Frank Grundahl |
Mads |
2025-04-29 |
Important |
Done |
Tenerife |
None |
2016-01-19 |
Send e-mail when the STELLA dust sensor sets out |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2015-08-03 |
Free disk space on ss3n1 scratch |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2023-10-26 |
Observations stopped due to 'some' critical condition. It seems that the status from PWI for alt and az does not match the OBS pages, not the web cameras. |
Frank Grundahl |
Mads |
2023-10-26 |
Important |
Done |
MtKent |
None |
2023-12-03 |
Observations does not seem to be carried out - telescope can point, but does not seem to start observations |
Frank Grundahl |
Mads |
2023-12-03 |
Important |
Done |
Tenerife |
None |
2022-06-01 |
Telescope control software reports bad UPS battery. Might need to be replaced soon - we can observe with this warning! |
Mads |
Mads |
2022-11-22 |
Important |
Done |
Tenerife |
|
2023-10-25 |
The aircondition in the spectrograph room seem to go 'bananas' resulting in a dramatic temperature increase in the room |
Frank Grundahl |
Jack |
2024-04-25 |
Important |
Done |
MtKent |
Need confirmation |
2023-12-12 |
Observations did not start after sunset, and the weather is fine. |
Fran |
Mads |
2023-12-12 |
Important |
Done |
Tenerife |
None |
2024-02-01 |
No connection to FUT CMOS detector |
Mads |
Jack |
2024-02-06 |
Important |
Done |
MtKent |
Offline |
2024-01-29 |
There seem to be a problem with the slit-guider. |
Frank Grundahl |
Mads |
2024-01-29 |
Important |
Done |
Tenerife |
None |
2024-06-15 |
Observations did not start after sunset, and the weather is fine. The Or_scheduler log says the monitor has not prepared the telescopes for observations. |
Frank Grundahl |
Mads |
2024-06-15 |
Important |
Done |
MtKent |
None |
2023-10-18 |
Observations stopped due to 'some' critical condition |
Frank Grundahl |
Mads |
2023-10-23 |
Important |
Done |
MtKent |
None |
2024-04-02 |
The dome did not close correctly in the morning |
Mads |
Antonio |
2024-04-25 |
Important |
Done |
Tenerife |
Offline |
2025-03-31 |
There seem to be a problem with the referencing of M2 - there are entries in the monitor log, and they can be seen in Astelos.This problem may possibly have been there the last few days causing no observations. |
Frank |
Mads |
2025-04-09 |
Important |
Done |
Tenerife |
None |
2024-06-18 |
The shutter on T1 does not seem to work - probably not in remote mode. Please go to T1 and press the button to activate remote mode for the shutter. T2 shutter is ok. |
Frank Grundahl |
Jack |
2024-06-20 |
Important |
Done |
MtKent |
Need confirmation |
2024-07-02 |
The shutter for T2 is not working - probably not in remote mode. If there is still power connected to the nasmyth unit on T2, please put the shutter in remote mode, next time you are at Mt. Kent - in this way we can run calibs in the normal way, which makes life, and data reduction, easier :-) |
Frank Grundahl |
Jack |
2024-07-05 |
Important |
Done |
MtKent |
Need confirmation |
2016-04-05 |
Fixed webcams 1 and 5 connections |
Antonio and Pere |
IAC technians |
|
Important |
Done |
Tenerife |
|
2022-04-27 |
Seems like there is bugs inside the FUT system - might be very close to the CMOS. |
Mads |
Jack |
2022-05-25 |
Important |
Done |
MtKent |
|
2024-02-07 |
Most of the night lost because of hanging QHY600 CMOS detector |
Mads |
Mads |
2024-04-02 |
Important |
Done |
Tenerife |
None |
2016-01-25 |
SONG Data Archive |
Mads |
Rasmus Handberg |
|
Important |
Done |
Aarhus |
|
2016-01-20 |
Connect the technical log page to the task page |
Mads |
Mads |
|
Important |
Done |
Aarhus |
|
2022-10-24 |
We lost internet connection to Mount Kent for about 25 minutes. End user reported having seen lightning on web-cam prior to incident. Connection came back and Karsten restarted the controller (but it was not hanging). There are now two active commands in the database that needs to be cleared. I do not know how to do that. |
Karsten |
Mads |
2022-10-25 |
Important |
Done |
MtKent |
None |
2022-08-01 |
Karsten forgot that calibrations run at 20:00 DK time friday and did not end his observations before that time. A time series of observations were therefore running with the dome open when the automatic calibrations started. Thus, the dome was open and the telescope pointed in a wrong direction while the calibrations were taken, and the calibrations are therefore in error and of no use (Weather closed the dome and Karsten stopped telescope tracking and parked the telescope through vncviewer when he realised what happened). We need to make sure that the calibration files from this night are not use to reduce science observations. Also, the calibration script could be improved to make sure that the dome is closed and telescope parked before calibration files are obtained. FUrthermore, it should not be possible to schedule an observing block at the time calibrations run. |
Karsten |
Mads |
2022-11-22 |
Important |
Done |
MtKent |
None |
2015-05-22 |
Upgrade template script |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2015-05-29 |
Update LI observer web page with wishes from Jesper |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2015-08-06 |
Update sigu guide target |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2016-02-16 |
Add solar observations to be observed using the scheduler |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2015-10-09 |
Add backup program to observe if acq fails or wind only allows in other direction |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2015-06-05 |
Send sms if no ORs are inserted when night starts. Scheduler or Monitor.... Monitor I guess! |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2023-07-26 |
The telescope could not acquire targets - None hit the acquisition field. beta Aql was close. |
Frank Grundahl |
Mads |
2023-08-07 |
Important |
Done |
Tenerife |
None |
2022-11-01 |
Weather data stopped updating (again). Please fix ASAP. Observer waiting. |
Karsten |
Jack |
2022-11-02 |
Important |
Done |
MtKent |
None |
2022-03-15 |
Slit illumination seems off - origin unknown |
Frank, Duncan, Mads |
Frank |
2022-04-31 |
Important |
Done |
MtKent |
Offline |
2025-05-17 |
There appears to be no calibrations for the nights of 20250515 and 20250516 |
Frank |
Mads |
2025-05-19 |
Important |
Done |
Tenerife |
None |
2022-10-09 |
Slit guider and observingscript were hanging fromsunset to 5:00 UTC |
Mads |
Mads |
2022-11-22 |
Important |
Done |
Tenerife |
Need confirmation |
2015-07-07 |
Free disk space on scratch |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2015-07-08 |
Add image cache thing for the check OR web page |
Mads |
Mads |
|
Important |
Done |
Aarhus |
|
2016-01-25 |
Fix SONGwriter BIAS loading issue when many BIAS frames (>120) are taken during one night |
Jens Jessen-Hansen |
Jens Jessen-Hansen |
|
Important |
Done |
Aarhus |
|
2016-01-27 |
Tasks were not inserted from the "Insert log event" page. |
Anonymous |
Mads |
|
Important |
Done |
Aarhus |
|
2016-01-21 |
Add search facility in tasks and logs |
Mads |
Mads |
|
Important |
Done |
Aarhus |
|
2016-02-06 |
Add a check om waiting ors if acq fails. If ors waiting in other AZ dir and nummer og exposures are low try next. |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2016-09-28 |
Upgrade the obs_script to be even more cleaver... It should check what will be observed next and what was observed previously to uptimize overhead time. |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2015-07-22 |
all web images must have a cache workaround |
Mads |
Mads |
|
Important |
Done |
Aarhus |
|
2015-11-08 |
Fix phone app remote control... zd, az offsets |
Mads |
Mads |
|
Important |
Done |
Aarhus |
|
2015-12-17 |
Make a deamon checker on sscentral to check if things are running on hw |
Mads |
Mads |
|
Important |
Done |
Aarhus |
|
2016-01-26 |
Create outreach OR insertion web interface |
Mads |
Mads |
|
Important |
Done |
Aarhus |
|
2022-06-06 |
T1 shows error message on Remote Desktop - screenshot sent to Mads. |
Frank |
Mads |
2022-06-08 |
Important |
Done |
Tenerife |
|
2022-02-01 |
TEST of task system |
Mads |
Mads |
|
Important |
Done |
Aarhus |
|
2016-05-23 |
Weather cleared up, but the dome did not open. |
René |
Mads |
|
Important |
Done |
Tenerife |
|
2022-11-25 |
No connection to the slit guider PC. Juan was contacted and LED's was on but still no connection. Cables where checked. |
Mads, Pere, Juan |
Antonio |
2023-05-14 |
Important |
Done |
Tenerife |
Need confirmation |
2022-08-28 |
Outside webcamera images not available? Noticed at 12.52 local Mt. Kent time |
Karsten |
Jack |
2023-10-04 |
Important |
Done |
MtKent |
None |
2022-03-29 |
Change protocol for motors communication from Pyro to xmlrpc |
Mads |
Mads |
2022-03-30 |
Important |
Done |
MtKent |
|
2022-08-16 |
The spectrograph only has calibration light for one fiber. Cause unknown, but first test is to check whether the calibration shutters are in 'remote' mode. Please check this for both domes, and make sure both are enabled, in case they are not. We still get starlight from both telescopes, so it's strictly a 'calibration issue'. |
Frank Grundahl |
Jack |
2022-08-18 |
Important |
Done |
MtKent |
Offline |
2022-05-19 |
Fix problem: FUT CMOS Daemon crashing when doing a long series of images with very short exposures. Also, for short exposures, make it such that every 10th or so image updates in the preview in order not to observe blindly due to no updates of image. |
Karsten |
Mads |
2022-05-20 |
Important |
Done |
MtKent |
|
2015-10-07 |
Add check on o-star to scheduler for template observations |
Mads |
Mads |
|
Important |
Done |
Tenerife |
|
2024-10-11 |
This morning before observation a T1 monitor daemon is hanging warning occured. Shortly afterwards a homing warning occured. Looking at obs page AZ motors are not enabled, Encoders set is no, Ready state is not ready. Overall obs state is 64. Motion state is on homing. I don't know if it is a software problem or a hardware problem. Update: when writing this logbook and after activating shutdown the software on T1 Monitor and the Scheduler is not up to date on the soda webpage. |
Jonatan Rudrasingam |
Jack |
2024-11-14 |
Time Worthy |
Done |
MtKent |
Offline |
2024-04-18 |
After coming home for dinner, no one on watch, so took it. Monitor was not running, so started it .... after ~10min things started, but monitor stopped itself, tried to restart, but it stopped again. The 'client_abort_acq' did not work, so stopped or_scheduler. Then tried to close the hatch and dome ... the hatch closed, but when the upper hatch closed I could see the lower hatch was not closed properly, despite Astelos reporting it closed ... so opened the uper/lower hatces agin... then the telescope slewed to a new objece (despite the monitor was not running!): ... then I closed the lower and uppper hatch, parked the telescope ... during which the 'both-limits-active' ocurred.. and then the telescope powered off.... Not sure what all the reasons for this are, but guessing perhaps the new(?) monitor. |
Frank Grundahl |
Mads |
2024-04-19 |
Time Worthy |
Done |
Tenerife |
None |
2023-07-03 |
Web cam 5 at tower has been moved |
Mads |
Antonio |
2023-10-04 |
Time Worthy |
Done |
Tenerife |
Offline |
2016-01-21 |
Test of e-mail when assigning tasks to others. |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2015-06-13 |
Allow a spectrum to be finished 1-3 minutes after the sun is above -6 degrees at the end of the night |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2015-07-08 |
Send sms 2 hours before sunset even though the weather is bad |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2024-10-11 |
This morning before observation a T1 monitor daemon is hanging warning occured. Shortly afterwards a homing warning occured. Looking at obs page AZ motors are not enabled, Encoders set is no, Ready state is not ready. Overall obs state is 64. Motion state is on homing. I don't know if it is a software problem or a hardware problem. Update: when writing this logbook and after activating shutdown the software on T1 Monitor and the Scheduler is not up to date on the soda webpage. |
Jonatan Rudrasingam |
Jack |
2024-11-14 |
Time Worthy |
Done |
MtKent |
Offline |
2015-07-08 |
Add - both limit switch active - message to monitor |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2016-05-19 |
Dome in infinite rotation (it seems) |
Frank |
mads |
|
Time Worthy |
Done |
Tenerife |
|
2024-10-11 |
This morning before observation a T1 monitor daemon is hanging warning occured. Shortly afterwards a homing warning occured. Looking at obs page AZ motors are not enabled, Encoders set is no, Ready state is not ready. Overall obs state is 64. Motion state is on homing. I don't know if it is a software problem or a hardware problem. Update: when writing this logbook and after activating shutdown the software on T1 Monitor and the Scheduler is not up to date on the soda webpage. |
Jonatan Rudrasingam |
Jack |
2024-11-14 |
Time Worthy |
Done |
MtKent |
Offline |
2016-02-19 |
Correct mail text for generated email for new tasks assigned to persons. |
Mads |
Mads |
2022-02-02 |
Time Worthy |
Done |
Aarhus |
|
2015-07-14 |
sms about ORs when monitor restarts later on. |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2015-08-01 |
SONG web cam 1 not working |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2022-09-02 |
It is raining today, and water comes in two places along the floor in FUT dome, and in "hole" in SONG2 DOME. SONG1 DOME is dry |
Karsten |
Jack |
2022-09-09 |
Time Worthy |
Done |
MtKent |
None |
2016-01-19 |
Send e-mail if header is not updated correctly from spec_ccd code |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2016-01-21 |
Add edit possibility to SONG technical management log page |
Jens Jessen-Hansen |
Mads |
|
Time Worthy |
Done |
Aarhus |
|
2015-05-22 |
Create SONG task database with web interface |
Mads |
Mads |
|
Time Worthy |
Done |
Aarhus |
|
2024-10-11 |
This morning before observation a T1 monitor daemon is hanging warning occured. Shortly afterwards a homing warning occured. Looking at obs page AZ motors are not enabled, Encoders set is no, Ready state is not ready. Overall obs state is 64. Motion state is on homing. I don't know if it is a software problem or a hardware problem. Update: when writing this logbook and after activating shutdown the software on T1 Monitor and the Scheduler is not up to date on the soda webpage. |
Jonatan Rudrasingam |
Jack |
2024-11-14 |
Time Worthy |
Done |
MtKent |
Offline |
2016-01-21 |
Add automatic emailing to SONG technical task page |
Jens Jessen-Hansen |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2015-11-06 |
Add heartbeat to all deamons |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2015-09-15 |
Correct the skycam code to not run loop when ongoing movie and other exposure is acquring |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2016-01-31 |
Add aarhus technical log and add posibility to NOT send out notifications on new log events. |
Mads |
Mads |
|
Time Worthy |
Done |
Aarhus |
|
2016-12-10 |
Dust sensor showed 0.0, but stella webpage was reporting values... and 'dust_server -t' did not exist as command. |
Frank |
mads |
|
Time Worthy |
Done |
Tenerife |
|
2015-09-07 |
Web pages for Chinese weather and temperature data |
Mads |
Mads |
|
Time Worthy |
Done |
Aarhus |
|
2015-05-22 |
Abort function for spec. observations that stoppes after ongoing spectrum. |
Mads |
Mads |
|
Time Worthy |
Done |
Tenerife |
|
2015-05-22 |
Change how ORs are shown in daily status page |
Mads |
Mads |
|
Insignificant |
Done |
Aarhus |
|
2015-05-22 |
SMS handling where one is informed before going to the next. |
Mads |
Mads |
2022-03-16 |
Insignificant |
Done |
Aarhus |
|
2015-07-20 |
Make new Pointing Model |
Mads |
Mads |
|
Urgent |
Dropped |
Tenerife |
|
2022-03-17 |
All sky camera shows an all black image at all times. Time on image changes so it is not stalled. Did Jack mention something about ants in this relation?? Please investigate. |
Karsten |
Jack |
2022-07-29 |
Important |
Dropped |
MtKent |
Offline |
2015-05-25 |
Default firewall settings for virtualisation networks. |
eric |
|
2022-11-22 |
Important |
Dropped |
Aarhus |
|
2016-02-04 |
Reduced spectra from 2014-11-11 show weird emission like noise. The simple reduced and old reduced data does not show all the same things. |
Ditte Slumstrup |
Jens Jessen-Hansen |
|
Important |
Dropped |
Aarhus |
|
2015-08-13 |
Determine a scheme for user access to data in sosoc |
Mads |
Mads |
|
Important |
Dropped |
Aarhus |
|
2015-05-22 |
Fix problem with barycentric velocity correction in the iodine code |
Frank |
Mads |
2024-04-25 |
Important |
Dropped |
Aarhus |
|
2016-08-07 |
SONGwriter crashes |
Mads |
Jens Jessen-Hansen |
|
Important |
Dropped |
Tenerife |
|
2022-03-20 |
Monitor was hanging because of hanging TCS connection. |
Mads |
Mads |
2022-04-30 |
Important |
Dropped |
Tenerife |
|
2022-04-27 |
One of the filterwheels seems to not be moving |
Mads |
Jack |
2024-12-25 |
Important |
Dropped |
MtKent |
Online |
2022-03-15 |
Temperature controller malfunctioning |
Mads |
Mads |
2023-06-29 |
Important |
Dropped |
MtKent |
Need confirmation |
2016-01-29 |
Create a complete User Interface for manual telescope control - instead of AsTelOS |
Mads |
Mads |
|
Time Worthy |
Dropped |
Tenerife |
|
2015-05-22 |
Add s_guiding and p_guiding to spectrographic fits header |
Mads |
Mads |
2022-02-02 |
Time Worthy |
Dropped |
Tenerife |
|
2015-05-22 |
Develop software to do proper skycam photometry |
Mads |
Mads |
|
Time Worthy |
Dropped |
Tenerife |
|
2015-07-06 |
Add something about acquisition failure and guide images to the manual |
Mads |
Mads |
2022-02-02 |
Time Worthy |
Dropped |
Tenerife |
|
2015-05-22 |
Movie maker website - choose between webcams. |
Mads |
Mads |
2024-04-25 |
Insignificant |
Dropped |
Tenerife |
|
2015-05-22 |
Make web site for SONG members with presentations |
Mads |
|
2022-03-16 |
Insignificant |
Dropped |
Aarhus |
|
2015-05-22 |
TCS: More sockets and ports (hierarki), split commands between them. |
Mads |
Mads |
|
Insignificant |
Dropped |
Tenerife |
|
2022-07-01 |
Test of the added fields for adding tasks |
Mads |
Mads |
2022-11-22 |
Insignificant |
Dropped |
Tenerife |
Online |