Date | Description | Person(s) | Hardware Group | Action performed | Attachment | Edit | Site | Task(?) |
2024-03-26 |
Half yearly regular RCD electrical testing |
Mads |
Electrical |
Stopped software and powered off tel-coms (t1, t2, fut), motors, detectors and main server. |
None |
Edit |
MtKent |
|
2024-03-12 |
T1 guider with new USB extender reports error (ASI_ERROR_TIMEOUT) |
Mads |
T1 guider |
The camera is detected on the server but will not acquire images. I suggest a hard reset (power cycle). Is the USB extender power connected to the PDU outlet number 6? |
None |
Edit |
MtKent |
208 |
2024-02-09 |
No connection to anything in FUT Dome. Perhaps no power? Seem to recall something about a breaker switch separate for the FUT Dome in previous similar situation. I send this on behalf of Mads, who is going on vacation. |
Karsten |
All |
|
None |
Edit |
MtKent |
207 |
2024-02-05 |
Guide camera on telescope 1 is not responding correctly. |
Mads |
Guiders |
Tried to power cycle outlet 6 on the T1 PDU in the dome. This should be the USB booster for the ZWO camera. It did not help. Perhaps a physical unplug - wait 30 seconds - and replug will work. |
None |
Edit |
MtKent |
205 |
2024-02-01 |
No connection to FUT CMOS detector |
Mads |
Detector |
The USB connection does not show up on the machine on which the software is running. Maybe a loose USB connector? |
None |
Edit |
MtKent |
204 |
2023-12-12 |
Temperature in spec. room too high |
Frank Grundahl |
Spectrograph room |
Emailed Jack who will contact building services. |
None |
Edit |
MtKent |
200 |
2023-12-11 |
Powered off tel-coms, detector, motors and server |
Mads |
All |
Preventive due to power cut tomorrow for UPS work |
None |
Edit |
MtKent |
|
2023-12-09 |
No weather station data since 07:51 UTC |
Mads |
Weather station |
Both data streams from the Boltwood and the Davis sensor stopped at 07:51 UTC. Guess is that the MINERVA/USQ script fails? |
None |
Edit |
MtKent |
199 |
2023-12-05 |
Boltwood sensor not reporting correct sky temperatures (cloud condition) |
Mads |
Weather station |
Changed limits in the software to accomodate for the bad readings - readings seemed to be offset. Maybe dirty sensor head? |
None |
Edit |
MtKent |
|
2023-12-04 |
No connection to the FUT dome and everything inside |
Mads |
Electrical / power |
Checked fibre connection but looks very similar to the issue last week with a flipped circuit breaker. Is something getting wet inside the FUT dome? |
None |
Edit |
MtKent |
198 |
2023-11-28 |
Replacement of the ThAr lamp |
Frank Grundahl |
Spectrograph |
Duncan and Jack exchanged the SONG ThAr lamp which was throughly 'worn' ... see attached image. Flux checked and is fine after replacement. A lamp from MINERVA was used, as the spare SONG lamp does not seem to fit the mount. |
Show |
Edit |
MtKent |
|
2023-11-23 |
No connection to the FUT dome, telescope, computers etc |
Mads |
All |
Checked if the fiber connection needed to be reactivated but that did not help. Looks like a power loss or some other kind of bad network connection. It is only affecting the FUT. |
None |
Edit |
MtKent |
196 |
2023-11-09 |
No connection to dome 2 and the FUT dome |
Mads |
Network |
Since we have connection to SONG dome 1 this is again most likely an issue with the fibre connectors for Dome 2 and the FUT dome. Unplugging and replugging could be the fix. |
None |
Edit |
MtKent |
195 |
2023-10-26 |
Observations stopped due to 'some' critical condition. It seems that the status from PWI for alt and az does not match the OBS pages, not the web cameras. |
Frank Grundahl |
Telescope |
Tried to stop/start the monitor this morning (could not locate problems in the logs). It is cloudy, so perhaps related to guiders not being able to find the guide stars. I have put this under 'important', but it can wait til tomorrow. |
None |
Edit |
MtKent |
194 |
2023-10-25 |
The aircondition in the spectrograph room seem to go 'bananas' resulting in a dramatic temperature increase in the room |
Frank Grundahl |
Spectrograph |
None - created this post -- is this perhaps the annual adjustment of the system when switching to 'summer-mode' ? (done by USQ building services..?). |
Show |
Edit |
MtKent |
193 |
2023-10-18 |
Observations stopped due to 'some' critical condition |
Frank Grundahl |
? |
Total shutdown, no reason to stay open - I cannot find the cause for this in the logs - guessing it might be the guide camera for T1 .... |
None |
Edit |
MtKent |
192 |
2023-10-06 |
Network issue after electrical tests |
Mads, Jack |
Many |
Rebooted several things, replugged many things. Nothing worked or works! |
None |
Edit |
MtKent |
191 |
2023-10-05 |
Reoccurring electrical instalations check - scheduled power failures |
Mads |
Many different |
Powered off computers and other vulnerable electical hardware - will restart all tomorrow (UTC) / later (local time). Jack checks fibre connectors and sets shutters to remote in domes. |
None |
Edit |
MtKent |
190 |
2023-10-04 |
Power failure in FUT dome - now back online |
Mads |
FUT electronics |
The components had power cycled in the FUT dome. So a temporary power failure apparently happened. All seems to be working again. |
None |
Edit |
MtKent |
|
2023-10-01 |
No connection to SONG and FUT domes (tel-coms, dome, telescope, webcams etc) |
Mads |
Dome connection |
Could not connect to anything in the domes. Indicates issue with network connection - the fibres. Suggested on site action: Unplug/replug fibre connectors at server side. If not working reset (power cycle) fibre unit in the domes. |
None |
Edit |
MtKent |
188 |
2023-09-14 |
Weather data not updated for about 2 hours now |
Mads |
Weather station |
It seems the weather data from MINERVA is not being updated |
None |
Edit |
MtKent |
187 |