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DateDescriptionPerson(s)Hardware GroupAction performedAttachmentEditSiteTask(?)
2025-08-06 MADS: For AFTER the vacation ! :-) Ghost in the machine ???? Yesterday I stopped both T1 and T2 monitors and or-scheduler --- yet, I discovered in the afternoon that the telescopes had opened and tried to observe, however acquisition always seemed to fail. In addition at the end of the night, when the sun was 3.5deg below the horizon both domes were still open!! Frank Telescope I Closed the domes manually from HW. One observation + many ThAr was obtained in the night. NO flux on the ThArs. None Edit MtKent 269
2025-08-05 MADS: I put urgent, but guess you are on vacation, so this is for after :-) :The weather is great and not errors reported anywhere - but no observations. Frank Telescope It seems that I cannot home/move T1, T2 using the PWI2 interface. Tried to restart PWI on T1 ... seemingly no effect. I have disabled T1, T2 monitors and the OR_scheduler and closed the domes. None Edit MtKent 268
2025-08-04 Replaced the mechanisms (rollers,etc) of the PST Antonio P., Hector (MI), Pere Spectrograph Installed the mechanisms we bought in advance. Need to check remotely and see how it works None Edit Tenerife
2025-07-29 Reoccurring issue with calibration light motor slide preventing observations Mads, Pere and Antonio Pre Slit Table The motor rails and bearings were checked and adjusted by Antonio but it continued to fail after few movements. I have decided to stay closed until Antonio and Hector will try to change the rail to a new one on Monday the 4th of August. None Edit Tenerife 267
2025-07-28 No calibration light through fibres for quite some time Mads calibration shutters Checked if light from ThAr and Flat came to guide unit in nasmyth which it did not - most likely the shutters in the guide unit are not activated in remote mode. @Duncan: could you please check and activate them next time at MtKent? None Edit MtKent 266
2025-07-27 No observations during night Mads Pre slit table - calibration mirror slide The same problem as a week ago with the motor slide on the pre slit table. It reports issues and cannot be moved by software. On-site manual assistance needed. None Edit Tenerife 265
2025-07-25 The telescope will not properply shut down around ~11 am local time. While the mirror covers and dome flap are closed, the dome slit remains open. The SONG mail keeps spamming that the dome was not properply closed Jonatan Rudrasingam Dome Activated shutdown and added it to task None Edit Tenerife 264
2025-07-24 Cannot connect to telescope and telescope in strange position. When trying to connect through PWI4 one gets an error: Axis0 communication channel not found. Is the device plugged in and turned on? See attachment. Duncan, feel free to call me at 91959459 at any time if you need help troubleshooting or to test something. Karsten Show Edit MtKent 263
2025-07-18 No observations during night Mads, Pere Pre slit table The calibration mirror slide including ThAr fibre feeder, solar fibre feed etc is not working. It needs on-site inspection of the pre-slit-table and specifically the specific motor slide. None Edit Tenerife 262
2025-07-18 Calibration bench stucked Antio P., Pere, Mads Spectrograph On the 19th afternoon Antonio perdormed a full cleaning of the mechanisms. Several tries. Finally Mads was able to move the bench back and forwrd and then observations resume satisfactory the whole night None Edit Tenerife
2025-07-07 Disabled usage of T2 since this is causing issues on a daily basis and most people are on holidays.... Mads Telescope 2 Closed down and turned off monitor. None Edit MtKent
2025-07-01 Testing of pointing Mads Telescope I believe I found the cause for the bad pointing on specific targets. A missing division by cosine to the declination when calculating the ra proper motion seems to have solved the issue. fingers crossed. None Edit Tenerife
2025-06-30 T2 did not home and errors where shown in PWI2 - Tracking error Mads Telescope 2 Re-enabled the motor and then moved the telescope a bit. This raised another error (motor pulse too high). I then power cycled the PW control box. Re-started PWI2, connected and enabled and then the homing went well. Show Edit MtKent
2025-06-24 From the daily light on slit checks it was noticed that light with iodine was not centered on slit Mads, Duncan, Frank, Jonatan Spectrograph The spectrograph box was opened and the Iodine cell was rotated until spots were aligned on slit. Afterwards it was noticed that this was most likely not needed and the confusing was originating from misconfiguration for the daily check images. None Edit MtKent
2025-06-24 Calibration light from fibre in SONG T1 was not centered on science fibre. Mads, Duncan Calibration unit The fibre outout from the calibration fibre was adjusted using the alignment screws. The alignment is not perfect but much better now. None Edit MtKent
2025-06-23 The calibration fibre for SONG telescope 1 is misaligned with the science fibre. See attachment Mads Calibration unit Light from calibration unit was checked on the guide unit in the nasmtyh of T1. Afterwards light was send back through the science fibre to determine the location on the guider. These two do not align and the calibration fibre should be adjusted on site to hit the science fibre better. Show Edit MtKent 260
2025-06-17 Testing the focus for Slit 8: New value is 112500. Frank Tests for diffrent camera focus values + a picture of the ThAr illum of the slit - cleary offset. Show Edit Tenerife
2025-06-17 Tested whether we can hit the slit properly again by changing the ThAr-fiber illumination mirror position - YES we can. Frank Spectrograph The new encoder position for ThAr and motor 4 is 1930000 (was 1790000). Figure attached to show the new position. Show Edit Tenerife 258
2025-06-17 Telescope and dome control system seems to not be able to read the dome azimuth motor value Mads, Pere Dome Tried to power cycle dome controller, reboot full telescope server system etc but nothing seems to make the dome work... Manual inspection on site needed. None Edit Tenerife 259
2025-06-13 The pointing model was not great Mads Telescope Made a new PM with 80 stars and a RMS error of 1.15 arcseconds. Took two hours from 21-23 UTC. Waited a bit after sunset for temperatures to settle None Edit Tenerife
2025-06-12 The shutter on T1 does not seem to work - probably not in remote mode. Please go to T1 and press the button to activate remote mode for the shutter. Frank Telescope Please also check that the T2 shutter is in remote mode. None Edit MtKent 257
2025-06-10 Re-occurring problem with T2 - Azm error - Motor pulse usage too high Mads, Frank Telescope 2 Powered off the PW box in dome 2, waited some seconds and powered on again. Restarted PWI-2 and moved the telescope a bit with the arrows before homing. Show Edit MtKent
2025-06-09 This night, and yesterday, there seemed to be lots of problems in the early night to find objects -- perhaps a problem with the PM ? Frank None Edit Tenerife 256
2025-06-06 Telescope reported not ready in web control and on slack and email there was a message that PWI4 was not running Karsten Telescope On remote desktop PWI4 was running, but PWI3 and ASCOM server were not. I started PWI3 and ASCOM server and the checked that the web controls were running again None Edit MtKent
2025-06-06 T2 did not find targets Mads Telescope 2 Did a homing sequence of T2 again and it would then find targets. None Edit MtKent
2025-06-05 The observer page for Mt. Kent shows that all is good - but no signal from T2 - guiding is active, but no star in image and no spectrum from T2 Frank Slit-guider - T2 None, this can wait until next working day. None Edit MtKent 255
2025-06-03 Because of clouds and the Boltwood cloud detector not working the telescope was going crazy Mads Weather station I closed down the site None Edit Tenerife
2025-06-02 user reported telescope had stopped responding to control panel commands. When investigated the following morning the telescope was pointing strangely - see attachement for both. Karsten All Telescope computer was in blue screen revealing that it had rebooted. I logged in, enabled alt-az motors, homed and parked the telescope. Restart of the monitor envoked a message saying that the CMOS controller was not running. The camera was then rebooted and the camera controler restarted. After that everything seems to work in the web control panel. Show Edit MtKent
2025-05-30 Problem with the FITS headers of the RAW files: the slit is listed as -1 and the Camfocus as 1 .... This makes songpipe crash -- something must be wrong with the camera software. Frank Spectrograph this task.... None Edit Tenerife 254
2025-05-30 There are no calibrations after 20250526 - perhaps script is not running. Frank 2000 None Edit Tenerife 253
2025-05-15 There appears to be no calibrations for the nights of 20250515 and 20250516 Frank Spectrograph Only this log insert :-) None Edit Tenerife 252
2025-05-13 No observations during high wind speed Mads None The old weather station database table was disabled a while ago and the conductor was using information on wind from that... corrected to the new table now. None Edit Tenerife
2025-05-12 An error ocurres when the telescope is shutting down "The Error message was: [CONN-ID: 87271] "DRIVES|2:DOME[0]|2;DOME[1]|2;DOME[2]|2:ERR_DeviceError|timeout reading status|2|DOME[0];ERR_DeviceError|timeout reading status|2|DOME[1];ERR_DeviceError|timeout reading status|2|DOME[2],SYSTEM|7:CABINET|7:ERR_PhaseWatcher|Wrong 3-phase seq./undervoltage|5|CABINET;ERR_UPS|Power failure. system running on UPS battery|1|CABINET;ERR_DeviceError|timeout reading status|2|CABINET,AUXILIARY|0::,UNKNOWN|0::"" . This message is repeated and sen via email to the watchmen (Dennis Stello noticed that he received lots of email pr. minute. Neither me or Stello are watchman for tonight). Looking at the observer page the dome state is still open, this is problematic, since the humidity is high. I tried to activate the shutdown, but it didn't help. Jonatan Rudrasingam All Trired to activate shutdown. Didn't work. Added urgently to task. None Edit Tenerife 251
2025-04-29 Telescope was shut down during the night using 'Total Shutdown', but in the morning at 08:14 dk time the mirror covers and dome where completely open and pointing at low altitude to the east. Frank Grundahl Telescope Used Astelos to close mirror covers and then the dome. None Edit Tenerife 250
2025-04-28 Previously, I activated the shutdown for the telescope because connection to software and I couldn't acces the observer page. Now the observer page is backup and I can see that the telescope has not shutdown. Since morning is approaching someone needs to shutdown the telescope as soon as possible. Jonatan Rudrasingam All Tasked this as critical. None Edit Tenerife 249
2025-04-28 Connection to software (Monitor, Telescope, Scheduler) was lost around 19:25 UTC. Cannot acces the observer page to check status. Jonatan Rudrasingam Servers? Activated shutdown to be safe. Added to task. None Edit Tenerife 248
2025-04-22 Mail from system indicating problem with QHY detector Frank Spectrograph Detector stopped detector daemon, power-cycled the QHY, started qhy-daemon and set temperature to -5 - seem to be running again. None Edit MtKent
2025-04-17 No update of preview images, and no new data on disk, even though we followed alpha Cen A nicely Frank Spectrograph Detector Logged in to detector HP-PC. Stopped the camera-server. Power-cycled the camera from hw as obs (pdu_control spec-room 20 2/1) - Restarted camera server. Remember to set the cooler temperature !! Observations now seem to be going on. It seems we had the same problem yesterday (20250416) so no spectra here. None Edit MtKent
2025-04-14 Clar weather throughout the night... but no data obtained although we were tracking. probably a software issue with data storage. Hans Kjeldsen IT, software, computers Nothing.. None Edit Tenerife 247
2025-04-14 Clar wether for a number of hours... but no data obtained although we were tracking. probably a software issue with data storage. Hans Kjeldsen IT, software, computers Nothing.. None Edit MtKent 246
2025-04-14 No observations entire night Mads Spectrograph Problem is a stuck motor for the slit motion. Tried to power cycle the motor, controller and software with no effect. We will stay closed until on site assistance. None Edit Tenerife
2025-04-08 Adjust the Fabry-Perot illumination of the science fibers Frank Spectrograph Duncan helped to correct the misalignment of the FabryPerot light source, such that calibrations now work again for FP. The exposure time should be 2s. None Edit MtKent
2025-04-06 No observations at the end of the night from 4:30 UTC Mads Spectrograph The slit motor is stuck and needs on-site manual actions. Actions needed by Antonio: The spectrograph box needs to be opened and the motor should me manually moved and the spindle greased. None Edit Tenerife 245
2025-03-31 There seem to be a problem with the referencing of M2 - there are entries in the monitor log, and they can be seen in Astelos.This problem may possibly have been there the last few days causing no observations. Frank Telescope I tried to acknowledge the errors, and then things began the startup process, but the error returned. Then wrote this report. Show Edit Tenerife 244
2025-03-25 Dome closing failure due to 'under voltage' - errors in Astelos Frank Dome Cleared errors 2-3 times - the everything closed correctly. None Edit Tenerife
2025-03-17 No connection to anything in the FUT dome! Likely because of no power so perhaps breaker switch needs a turn again?! Please investigate. Karsten None Edit MtKent 242
2025-03-14 No observations carried out Mads, Pere None A problem with slony ment no observing requests were send to Tenerife. A restart of the database in Tenerife and restarting slony made it replicate again None Edit Tenerife
2025-02-23 No connection to anything in the FUT dome (again). Breaker switch or something else? You can wait until daytime to fix. Karsten None Edit MtKent 243
2024-07-02 Raw images of ThAr spectra show nothing from 2. July Jonatan Rudrasingam Spectrograph Added it to the task as time worthy, since the wavelength solution on Mt. Kent is stable and people are on holiday. But it needs be looked at somepoint during August at the latest None Edit MtKent 261
1970-01-01 Rotation of the Dome. Antonio P, Pere, Mads Telescope-Dome Antonio confirmed gear boc sliping. Installed a NEW ONE (IAC manufactured) and adjust everything.. Normal conditions atv17h15m UTC None Edit Tenerife