| Date | Description | Person(s) | Hardware Group | Action performed | Attachment | Edit | Site | Task(?) |
| 2025-06-06 |
Telescope reported not ready in web control and on slack and email there was a message that PWI4 was not running |
Karsten |
Telescope |
On remote desktop PWI4 was running, but PWI3 and ASCOM server were not. I started PWI3 and ASCOM server and the checked that the web controls were running again |
None |
Edit |
MtKent |
|
| 2025-06-06 |
T2 did not find targets |
Mads |
Telescope 2 |
Did a homing sequence of T2 again and it would then find targets. |
None |
Edit |
MtKent |
|
| 2025-06-05 |
The observer page for Mt. Kent shows that all is good - but no signal from T2 - guiding is active, but no star in image and no spectrum from T2 |
Frank |
Slit-guider - T2 |
None, this can wait until next working day. |
None |
Edit |
MtKent |
255 |
| 2025-06-03 |
Because of clouds and the Boltwood cloud detector not working the telescope was going crazy |
Mads |
Weather station |
I closed down the site |
None |
Edit |
Tenerife |
|
| 2025-06-02 |
user reported telescope had stopped responding to control panel commands. When investigated the following morning the telescope was pointing strangely - see attachement for both. |
Karsten |
All |
Telescope computer was in blue screen revealing that it had rebooted. I logged in, enabled alt-az motors, homed and parked the telescope. Restart of the monitor envoked a message saying that the CMOS controller was not running. The camera was then rebooted and the camera controler restarted. After that everything seems to work in the web control panel. |
Show |
Edit |
MtKent |
|
| 2025-05-30 |
Problem with the FITS headers of the RAW files: the slit is listed as -1 and the Camfocus as 1 .... This makes songpipe crash -- something must be wrong with the camera software. |
Frank |
Spectrograph |
this task.... |
None |
Edit |
Tenerife |
254 |
| 2025-05-30 |
There are no calibrations after 20250526 - perhaps script is not running. |
Frank |
|
2000 |
None |
Edit |
Tenerife |
253 |
| 2025-05-15 |
There appears to be no calibrations for the nights of 20250515 and 20250516 |
Frank |
Spectrograph |
Only this log insert :-) |
None |
Edit |
Tenerife |
252 |
| 2025-05-13 |
No observations during high wind speed |
Mads |
None |
The old weather station database table was disabled a while ago and the conductor was using information on wind from that... corrected to the new table now. |
None |
Edit |
Tenerife |
|
| 2025-05-12 |
An error ocurres when the telescope is shutting down "The Error message was: [CONN-ID: 87271] "DRIVES|2:DOME[0]|2;DOME[1]|2;DOME[2]|2:ERR_DeviceError|timeout reading status|2|DOME[0];ERR_DeviceError|timeout reading status|2|DOME[1];ERR_DeviceError|timeout reading status|2|DOME[2],SYSTEM|7:CABINET|7:ERR_PhaseWatcher|Wrong 3-phase seq./undervoltage|5|CABINET;ERR_UPS|Power failure. system running on UPS battery|1|CABINET;ERR_DeviceError|timeout reading status|2|CABINET,AUXILIARY|0::,UNKNOWN|0::"" . This message is repeated and sen via email to the watchmen (Dennis Stello noticed that he received lots of email pr. minute. Neither me or Stello are watchman for tonight). Looking at the observer page the dome state is still open, this is problematic, since the humidity is high. I tried to activate the shutdown, but it didn't help. |
Jonatan Rudrasingam |
All |
Trired to activate shutdown. Didn't work. Added urgently to task. |
None |
Edit |
Tenerife |
251 |
| 2025-04-29 |
Telescope was shut down during the night using 'Total Shutdown', but in the morning at 08:14 dk time the mirror covers and dome where completely open and pointing at low altitude to the east. |
Frank Grundahl |
Telescope |
Used Astelos to close mirror covers and then the dome. |
None |
Edit |
Tenerife |
250 |
| 2025-04-28 |
Previously, I activated the shutdown for the telescope because connection to software and I couldn't acces the observer page. Now the observer page is backup and I can see that the telescope has not shutdown. Since morning is approaching someone needs to shutdown the telescope as soon as possible. |
Jonatan Rudrasingam |
All |
Tasked this as critical. |
None |
Edit |
Tenerife |
249 |
| 2025-04-28 |
Connection to software (Monitor, Telescope, Scheduler) was lost around 19:25 UTC. Cannot acces the observer page to check status. |
Jonatan Rudrasingam |
Servers? |
Activated shutdown to be safe. Added to task. |
None |
Edit |
Tenerife |
248 |
| 2025-04-22 |
Mail from system indicating problem with QHY detector |
Frank |
Spectrograph Detector |
stopped detector daemon, power-cycled the QHY, started qhy-daemon and set temperature to -5 - seem to be running again. |
None |
Edit |
MtKent |
|
| 2025-04-17 |
No update of preview images, and no new data on disk, even though we followed alpha Cen A nicely |
Frank |
Spectrograph Detector |
Logged in to detector HP-PC. Stopped the camera-server. Power-cycled the camera from hw as obs (pdu_control spec-room 20 2/1) - Restarted camera server. Remember to set the cooler temperature !! Observations now seem to be going on. It seems we had the same problem yesterday (20250416) so no spectra here. |
None |
Edit |
MtKent |
|
| 2025-04-14 |
No observations entire night |
Mads |
Spectrograph |
Problem is a stuck motor for the slit motion. Tried to power cycle the motor, controller and software with no effect. We will stay closed until on site assistance. |
None |
Edit |
Tenerife |
|
| 2025-04-14 |
Clar weather throughout the night... but no data obtained although we were tracking. probably a software issue with data storage. |
Hans Kjeldsen |
IT, software, computers |
Nothing.. |
None |
Edit |
Tenerife |
247 |
| 2025-04-14 |
Clar wether for a number of hours... but no data obtained although we were tracking. probably a software issue with data storage. |
Hans Kjeldsen |
IT, software, computers |
Nothing.. |
None |
Edit |
MtKent |
246 |
| 2025-04-08 |
Adjust the Fabry-Perot illumination of the science fibers |
Frank |
Spectrograph |
Duncan helped to correct the misalignment of the FabryPerot light source, such that calibrations now work again for FP. The exposure time should be 2s. |
None |
Edit |
MtKent |
|
| 2025-04-06 |
No observations at the end of the night from 4:30 UTC |
Mads |
Spectrograph |
The slit motor is stuck and needs on-site manual actions. Actions needed by Antonio: The spectrograph box needs to be opened and the motor should me manually moved and the spindle greased. |
None |
Edit |
Tenerife |
245 |
| 2025-03-31 |
There seem to be a problem with the referencing of M2 - there are entries in the monitor log, and they can be seen in Astelos.This problem may possibly have been there the last few days causing no observations. |
Frank |
Telescope |
I tried to acknowledge the errors, and then things began the startup process, but the error returned. Then wrote this report. |
Show |
Edit |
Tenerife |
244 |
| 2025-03-25 |
Dome closing failure due to 'under voltage' - errors in Astelos |
Frank |
Dome |
Cleared errors 2-3 times - the everything closed correctly. |
None |
Edit |
Tenerife |
|
| 2025-03-17 |
No connection to anything in the FUT dome! Likely because of no power so perhaps breaker switch needs a turn again?! Please investigate. |
Karsten |
|
|
None |
Edit |
MtKent |
242 |
| 2025-03-14 |
No observations carried out |
Mads, Pere |
None |
A problem with slony ment no observing requests were send to Tenerife. A restart of the database in Tenerife and restarting slony made it replicate again |
None |
Edit |
Tenerife |
|
| 2025-03-12 |
No observations despite good weather. |
Mads and Pere |
None |
A bug in the software that handles the side ports when weather turns good from bad made the code fail. This is now corrected. |
None |
Edit |
Tenerife |
|
| 2025-03-03 |
Server running out of disk space for /scratch |
Mads, Jakob |
Servers |
Checked that all files up to 2025 were transfered to Aarhus and deleted old data - up to 2024-01-01. Capacity went from 2% (400 GB) left to 62% (11000 GB) |
None |
Edit |
Tenerife |
|
| 2025-03-03 |
Spectre did not contain data |
Mads |
Detector |
Noticed that the preview images did not get updated and found out that the QHY detector did not work as it should and did not readout data. After a power cycle and restart of software it seems to have recovered. |
None |
Edit |
MtKent |
|
| 2025-02-23 |
No connection to anything in the FUT dome (again). Breaker switch or something else? You can wait until daytime to fix. |
Karsten |
|
|
None |
Edit |
MtKent |
243 |
| 2025-02-03 |
IThe monitor hangs after errors in Astelco that cannot be cleared. This is possibly due to a bad switch, as reported by Pere on Saturday ... I have labeled the importance level to 'Important' since Mads is also contacted via mail.... :-) |
Frank Grundahl |
Telescope |
Checked that the dome and mirror covers are closed. The dome is not in the correct parking position, but that is acceptable. |
None |
Edit |
Tenerife |
241 |
| 2025-01-27 |
Weather data has not updated since yesterday |
Karsten |
|
|
None |
Edit |
MtKent |
240 |
| 2025-01-18 |
Reset Astelco Gabinete |
Antonio, Mantenamse grup |
Telescope |
|
Show |
Edit |
Tenerife |
|
| 2025-01-15 |
Pointing model was getting bad with offsets above 15 arcseconds |
Mads |
Telescope |
Made a new pointing model with 83 measurements and an RMS of 1.53 arcseconds |
None |
Edit |
Tenerife |
|
| 2025-01-14 |
Telescope is open, but nothing seens to be observed... pointing model problen...? |
Frank Grundahl |
Telescope |
None |
None |
Edit |
Tenerife |
238 |
| 2025-01-09 |
Power failure - Circuit breaker flips (labeled UPS in). See attached image. |
Mads, Rosa (support ast) |
All |
Power failure happened while I was checking for light through the whole system; dome open, telescope tracking. When Rosa flipped power on it started powering on things but after a while it flipped again. A propper check of the electrical system is needed. Something is not well on the power grid. |
Show |
Edit |
Tenerife |
237 |
| 2024-12-28 |
Dif UPS OFF |
Antonio P. |
Dome |
UPS input differential tripped, disconnecting control panel, dome does not trip, (they share UPS.) after cleaning the contacts it is holding up (dust, spider webs and humidity.... possible cause). |
None |
Edit |
Tenerife |
|
| 2024-11-21 |
Weather data not updated since about 00:10 local Mount Kent time (15:10 DK time) |
Karsten |
|
|
None |
Edit |
MtKent |
236 |
| 2024-11-12 |
No connection to T1 guide camera |
Mads |
T1 fibre guider |
The camera is not seen from the controlling computer in the spectrogragh room. The PC was rebooted which did not help. Maybe the USB cable has come loose somewhere? |
None |
Edit |
MtKent |
234 |
| 2024-11-12 |
Connection to the T1 Monitor was lost around 23 local time. Got an error message about "T1 monitor deamon is hanging somewhere". Activated shutdown. |
Jonatan Rudrasingam |
T1 monitor |
Activated shutdown. Added to task |
None |
Edit |
MtKent |
235 |
| 2024-10-30 |
There appears to be a problem with observation of beta Hyi where star seems to be defocused (see attached image). The overview plot of the observation also lacks flux. |
Jonatan Rudrasingam |
Telescope |
Added it to the task. Contacted Frank and Mads |
Show |
Edit |
MtKent |
232 |
| 2024-10-30 |
There appears to be a problem with observation of beta Hyi where star seems to be defocused (see attached image). The overview plot of the observation also lacks flux. |
Jonatan Rudrasingam |
Telescope |
Added it to the task. Contacted Frank and Mads |
Show |
Edit |
MtKent |
233 |
| 2024-10-23 |
T1 monitor crashed. This happen after an observed star came under the telescope altitude limit (low object). This appear to be the same problem which happen on 18th October. Update: Connection to the T1 monitor is established, but the connection to the Scheduler is lost (according to the SODA webpage) Update 2: Connection to Scheduler is reestablsihed. |
Jonatan Rudrasingam |
Telescope |
Shutdown initiated until problem can be solved. Added it to the task |
None |
Edit |
MtKent |
231 |
| 2024-10-18 |
Connection to the T1 Monitor was lost around 5:00 local time. Encoder set is no. Overall obs state is 174. Global state is 0. Woke up (around 45 minutes later) and noticed this. Took the watchman shift and activated shutdown. |
Jonatan Rudrasingam |
Telescope |
Shutdown initiated until problem can be solved. Added it to the task |
None |
Edit |
MtKent |
229 |
| 2024-10-11 |
This morning before observation a T1 monitor daemon is hanging warning occured. Shortly afterwards a homing warning occured. Looking at obs page AZ motors are not enabled, Encoders set is no, Ready state is not ready. Overall obs state is 64. Motion state is on homing. I don't know if it is a software problem or a hardware problem. Update: when writing this logbook and after activating shutdown the software on T1 Monitor and the Scheduler is not up to date on the soda webpage. |
Jonatan Rudrasingam |
Telescope |
Shutdown initiated until problem can be solved. Tasked the problem to Jack Soutter |
Show |
Edit |
MtKent |
228 |
| 2024-10-11 |
This morning before observation a T1 monitor daemon is hanging warning occured. Shortly afterwards a homing warning occured. Looking at obs page AZ motors are not enabled, Encoders set is no, Ready state is not ready. Overall obs state is 64. Motion state is on homing. I don't know if it is a software problem or a hardware problem. Update: when writing this logbook and after activating shutdown the software on T1 Monitor and the Scheduler is not up to date on the soda webpage. |
Jonatan Rudrasingam |
Telescope |
Shutdown initiated until problem can be solved. Tasked the problem to Jack Soutter |
Show |
Edit |
MtKent |
226 |
| 2024-10-11 |
This morning before observation a T1 monitor daemon is hanging warning occured. Shortly afterwards a homing warning occured. Looking at obs page AZ motors are not enabled, Encoders set is no, Ready state is not ready. Overall obs state is 64. Motion state is on homing. I don't know if it is a software problem or a hardware problem. Update: when writing this logbook and after activating shutdown the software on T1 Monitor and the Scheduler is not up to date on the soda webpage. |
Jonatan Rudrasingam |
Telescope |
Shutdown initiated until problem can be solved. Tasked the problem to Jack Soutter |
None |
Edit |
MtKent |
225 |
| 2024-10-11 |
This morning before observation a T1 monitor daemon is hanging warning occured. Shortly afterwards a homing warning occured. Looking at obs page AZ motors are not enabled, Encoders set is no, Ready state is not ready. Overall obs state is 64. Motion state is on homing. I don't know if it is a software problem or a hardware problem. Update: when writing this logbook and after activating shutdown the software on T1 Monitor and the Scheduler is not up to date on the soda webpage. |
Jonatan Rudrasingam |
Telescope |
Shutdown initiated until problem can be solved. Tasked the problem to Jack Soutter |
Show |
Edit |
MtKent |
227 |
| 2024-10-01 |
Regular electrical power check |
Mads |
All |
Powered off critical systems yesterday and restarted things today (2024-10-02) |
None |
Edit |
MtKent |
|
| 2024-10-01 |
Telescope communication error at 1 UTC. No observations afterwards. |
Mads |
Telescope and dome |
Restarted the telescope control software wrapper which brought back the connection - when I noticed in the morning. |
None |
Edit |
Tenerife |
|
| 2024-09-29 |
Very few observations during the night - despite good weather - No errors reported. It seems that only one target was observed, with flux. |
Frank Grundahl |
All ?? |
None - I am wondering whether this is a pointing model problem,but do not know. There was flux on the guider for one target, so probably not the guider ? |
None |
Edit |
Tenerife |
224 |
| 2024-01-15 |
Weather data is not being updated (for days now) |
Karsten |
All |
|
None |
Edit |
MtKent |
239 |
